As Head of UX Methods and Process, she creates and scales programs to enable the culture and mindsets that drive improved product quality. As one of the founders and leads of the Google Sprint Master Academy, she has trained over 800 Sprint Masters to drive innovation across Google’s diverse product areas. She is passionate about creating and teaching human-centered methodologies that increase cross-functional collaboration to create more meaningful products that improve people’s lives and the world. Prior to leading UX Methods and Process, she founded the Design Relations team to support design excellence on Google platforms and she drove monetization opportunities on the Search Ads team in Google Search. She earned a Masters Degree in Design from CCA, where she focused sustainable design practices and creating positive impact in the world.
In this talk Kai will share how Google has quickly adapted their approach to cross-functional collaboration and innovation during these times of change, shifting to working entirely remotely and optimizing UX methods, Design Sprints and tools for this new environment.